When you enter the wrong password repeatedly, the iPhone will automatically be temporarily disabled for different durations according to the number of attempts made.
Under these circumstances, the Apple-made mobile device will not function normally and may even be locked with a “Connect to iTunes” message if the wrong password continues to be used.
Unfortunately, if you really forget the password for the device, users need to take another route by restoring the iPhone to its original settings which in fact will erase all data and settings on it.
The iPhone device will be safe this way, but the various kinds of data stored on it are likely not especially the user has never made a backup at all.
With some of these risks, users can perform iPhone recovery using a computer and require assistance from the Finder application or iTunes according to the operating system used.
Not only using a MacBook that has the iTunes application embedded, restoring a disabled iPhone can also be done through a Windows-based computer.
The user in this case only needs to install the latest version of the iTunes application through the Microsoft Store and can then recover the disabled iPhone in a similar way as the following review.
How to Restore a Disabled iPhone
- Unplug iPhone from computer if it was previously still connected
- Open the Finder application or iTunes on the computer
- Press the Side button ( Up ) on the iPhone 7 series downwards or the Side button + Volume if above
- Drag the power off slider that appears to turn off iPhone
- Connect the iPhone to the computer while pressing the button to enter Recovery mode (see the review below if you don’t know)
- After that, locate and open the related iPhone using the Finder app or iTunes
- If a notification appears saying the iPhone has a problem, click the Restore button or Restore

- Wait a while, until the recovery process is complete
The recovery process will take different durations depending on the internet connection being used. It’s just that if it’s more than 15 minutes, the iPhone will generally come out of Recovery mode so users have to repeat the steps above from the start.
After successfully factory resetting iPhone, users can set it up as a new device or restore data if they previously made a backup on a computer or iCloud.
From the steps above, there are a number of things that need to be considered. One of them, the user must press a different button to enter Recovery mode for each iPhone version.
Buttons that need to be pressed to enter iPhone recovery
Version | Button |
iPhone 8 Series and Up | Side Button |
iPhone 7 Series | Volume Down Button |
iPhone 6 series and below | Home Button |
By pressing the buttons above from the off state while connecting the device to the computer, the iPhone will automatically enter Recovery mode so that users can recover it.
Meanwhile, if you don’t have a personal computer, users have to take other routes, such as borrowing someone else’s device or visiting an Apple-authorized repair provider in their city to get help.
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